Privacy Policy

S.M.A.R.T Automotive Hampshire (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what information we collect when you contact us or book a repair, how we use it, and the rights you have under UK GDPR and the Data Protection Act 2018.

Who we are

S.M.A.R.T Automotive Hampshire provides mobile SMART repairs across Hampshire. For any privacy queries, contact us at hello@sah.ltd or 023 8225 6702.

Information we collect

• Your name, phone number, email address and postcode.
• Vehicle details and photos you send us so we can quote for the repair.
• Messages you send via our website, WhatsApp or email.
• Basic technical data (e.g. IP address, browser type) collected automatically when you visit our site.

How we use your information

• To provide quotes and arrange repair appointments.
• To communicate with you about your booking.
• To take payment and keep accounting records.
• To comply with our legal obligations.

Legal basis

We process your data on the basis of your consent, to perform a contract with you, and where we have a legitimate interest in running our business (e.g. responding to enquiries and keeping records).

Sharing your information

We do not sell your data. We only share it with trusted providers who help us run the business (such as payment processors, email providers and accountants), and where required by law.

How long we keep it

We keep enquiry data for up to 24 months and booking/invoice records for at least 6 years to meet HMRC requirements.

Your rights

You have the right to access, correct or delete your personal data, to object to or restrict processing, and to data portability. To exercise any of these rights, email us at hello@sah.ltd. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

Our site uses only essential cookies needed for it to function. We do not use third-party advertising cookies.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of the page will always reflect the current version.